Cancellation Policy
Certainly! Here's a standard Cancellation Policy content for Chelles Soul Food Catering:
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**Cancellation Policy**
At Chelles Soul Food Catering, we understand that plans can change. Please review our cancellation policy carefully.
**1. Cancellation by the Client**
1.1. Cancellations made more than [X] days prior to the scheduled event will receive a full refund of any deposits or payments made.
1.2. Cancellations made [X] days or less before the scheduled event may result in forfeiture of the deposit or payment already made, at the discretion of Chelles Soul Food Catering.
1.3. Changes to the event date or significant modifications to the order may be considered a cancellation, subject to the terms outlined above.
**2. Cancellation by Chelles Soul Food Catering**
2.1. In the unlikely event that Chelles Soul Food Catering is unable to fulfill an order due to circumstances beyond our control (e.g., severe weather, natural disasters, equipment failure), we reserve the right to cancel the order. In such cases, we will provide a full refund of any payments made.
2.2. Chelles Soul Food Catering may also cancel an order if the client fails to comply with the terms and conditions outlined, including failure to make payments as agreed.
**3. Procedure for Cancellation**
3.1. All cancellations must be communicated to Chelles Soul Food Catering in writing (email or letter).
3.2. Please include your name, event date, and order details in your cancellation request.
**4. Refunds**
4.1. Refunds, if applicable, will be processed within [X] business days from the date of cancellation notification.
4.2. Refunds will be issued using the same method of payment used for the original transaction.
**5. Changes to the Cancellation Policy**
5.1. Chelles Soul Food Catering reserves the right to amend this cancellation policy at any time. Any changes will be effective immediately upon posting on our website.
5.2. Clients are advised to review this cancellation policy periodically for any changes.
If you have any questions or need further clarification regarding our cancellation policy, please contact us at Chelles Soul Food.
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This policy provides a clear framework for handling cancellations and helps manage expectations for both Chelles Soul Food Catering and its clients.
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